Check the accessibility attributes to see if you can click 'Yes' against the criteria for wheelchair-accessible entrances, toilets, seating, parking and lifts to add these attributes to your business listing too. A cafe may choose from 'Free WiFi' and 'Outdoor Seating', while a grocer might mention 'Free Delivery'. Scroll through the ones available for your business, then select 'Apply'.īusiness Profile on Google automatically suggests the attributes that are most appropriate to your business. To add or edit an attribute, sign in to Business Profile on Google, select 'Info' from the menu and click the pencil next to 'Attributes'. Choosing attributesĪttributes are a chance to show off key features that your business has to offer.

Make your business sound as inviting as possible but avoid including statements like 'Super sale!' as this contravenes Google's business description guidelines. Double-check spelling and grammar before publishing, avoid slang to ensure the description is understood and avoid over-promoting. Your business description brings your business to life, offering users more detail and helping to entice them in. Focus on interesting details about your business that are genuinely informative and help distinguish you from the competition such as 'family-owned business' for a restaurant or '25 state-of-the-art treadmills' for a gym. Put the most important information first and don't waste characters on information that already appears in your listing, like your address or website. To add a description of your business or update an existing one, sign into Business Profile on Google, choose 'Info' and click on the pencil icon next to 'Add business description'. Updating your opening hours keeps potential customers informed, helping them avoid a wasted journey if your business is closed. You can also show late-night opening for special occasions, such as a toy shop in the run-up to Christmas. If it is a public holiday and you don't select 'Special Hours', Google will automatically warn users that your hours may differ from the ones displayed. Click 'Closed' or choose new opening times, then click 'Apply'. Choose a holiday from the list or use 'Add new date' to enter your own. Sign into Business Profile on Google and click 'Special Hours'. To put a break in your opening hours, if you close for lunch, for example, you can create two entries for the same day.Īfter adding normal hours, you can schedule 'Special Hours' that will display your opening hours on public holidays or for special events. Use the drop-down arrows to set the 'Opens at' and 'Closes at' times for each day.

To change your opening hours, sign in to Business Profile on Google, choose 'Info' from the menu and select 'Hours'. Instead, Business Profile on Google offers businesses the chance to publicly respond to reviews so that potential customers can see both sides of the story. It's not possible to have a review removed just because it is negative or you don't agree with it.

Google listing services